Shipping, Delivery and Returns

All your orders are shipped using carbon neutral logistics.

Location Shipping Cost  Time Frame

Standard Delivery within the UK

FREE 3-5 working days (Monday-Saturday)

Next Day Delivery within the UK

£7.95 per order. FREE on orders over £300

1-2 working days
Guaranteed Next Day Delivery within the UK before 1pm £14.95 Next working day (Monday-Friday) before 1pm
Guaranteed Next Day Delivery within the UK before 1pm - Saturday Delivery £18.95 Saturday delivery before 1pm
Guaranteed Next Day Delivery within the UK before 9am £25 Next working day (Monday-Friday) before 9am
Guaranteed Next Day Delivery within the UK before 9am - Saturday Delivery £32.95 Saturday delivery before 9am
Standard Delivery within Europe

 

from £9.50 per order

FREE on orders
over £250

3-12 working days
Express Shipping to Europe from £35 1-3 working days
Standard Delivery within North America (Canada, USA and Mexico)

 

from £10 per order

Free over £300

3-12 working days
Express Shipping within North America (Canada, USA and Mexico)

from £30

3-5 working days
Rest of the world


from £10 per order

5-15 working days
 
Free returns in the UK within 14 days*. You can request a return here.

All orders placed before 11am (Monday-Friday) will be processed the same day. Orders placed after this cut-off time or on weekends or holidays will be processed the next immediate working day.

*No returns/exchanges accepted for ADKN materials orders (fabric and accessories) or for ADKN face masks.  For made-to-order products, we can help offer exchanges and/or credit on the account for any returns. This is due to these being custom orders (made to measure and/or made to order) and due to hygiene and safety reasons.

For Next Day Deliveries please allow 1-2 working days to receive your order given the current climate and Royal Mail staff shortages. Orders placed before 11am are produced, prepared and dispatched the same day Monday-Friday or next working day if during weekend or public holidays. Orders are sent with Royal Mail Next Day.